Shipping Policy

Shipping & FAQ

"How long will it take for my order to be delivered?"
Your orders are processed and prepared for shipment within 2-5 business days. The delivery time may vary from 6-10 business days from the date of purchase unless otherwise stated. Occasionally, we may offer special campaigns with delivery times of 3-7 days. Delivery times are specified in the product descriptions and may vary depending on the type of product.

"How does the shipping process work?"
LevitaLux™ works with global sellers and high-quality handmade manufacturers to offer the best prices and innovative products. Therefore, your order may be shipped from different locations. We typically use USPS and FedEx for most shipments. Due to high demand for our products, delivery may take 1-2 weeks (business days). If you order multiple products, you may receive several packages. Don’t worry, we provide a tracking number for each order. We are always here with our 24/7 email and support system. Feel free to contact us if you need assistance.

"How can I return a product?"
For more information, you can review our Return Policy. You can also email us at levitaluxserviceteam@gmail.com for help.

"How long will it take to get a response to my message?"
We aim to provide one of the fastest response times. We have achieved excellent results so far and typically respond within 1-3 hours, but we may not always be perfect. Therefore, please note that our response time may take up to 24 hours, especially on weekends or holidays. We guarantee excellent customer support!